617-869-1848 jobs@blueoceanpm.com

Join our growing team

BILINGUAL

RESPONSIBILITIES:

-Virtual Frontdesk/Receptionist Role
-Provide full administrative support including phone support, typing, reports, filing anddistribution of correspondence
-Schedule and coordinate meetings/special events as requested
-Create and maintain relationships with current clients and insurance company representatives.
-Create and maintain copy of needed endorsement documents, renewal
-Promote and foster positive relationships with management team and clients-Periodically assist in mass mail
-outs requiring addressing, sorting and labeling
-Order and maintain adequate stock of office supplies
-Answer questions and/or understanding how to get questions answered
-Screen calls and provide information when appropriate
-Direct callers to the appropriate parties

Requirements:
– Fluent in both English and Spanish
– At least 1 year experience on-General Virtual Assistant
– Comfortable with phone handling
– Excellent Customer Service Skills
– Background on US Insurance Process is a PLUS
– Can be able to work from 9AM-5PM EST
– Comfortable with time tracking software

This role will require the individual to review documentation, policies and quality of work from their peers. Some examples of daily operations include reviewing major projects, focus on project and task deadlines and address to senior managers and leaders if requirements are not met.

[WATU 3]

WHY WORK WITH US

We offer 5 days of Vacation Leaves yearly

 

We at Green Ocean Property Management believe that taking regular leave reduces stress, improves productivity, and general wellbeing.

Receive incentives on your work anniversary and on your birthday!

 

We encourage and motivate our colleagues by recognizing their milestones whether it's for work or personal growth.

 

Each of our VAs have a 10 days paid public holidays each year

 

We promotes balance between work and personal life in order to be happy at
work and maintain the drive to work at the best of your ability.

 

 

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